A number of months ago Shadow announced that they would be changing their pricing model and would be introducing different tiers to their service. This has not gone to plan and while the new tiers are coming, this has been hit by delays. Shadow has acknowledged the problem and made light of the situation with a Reddit topic asking users to roast them.
This delay is quite significant as the picture below indicates. Pre-orders for Boost continue for this year however the other packages have been pushed back to next year. With the GeForce issues, this was the perfect time for Shadow to capitalise on their misfortune. Shadow has promised to let users who have pre-ordered know shortly what is going happen going forward. We will update when we get this information